Question 1

How do I create my first invoice?

Accepted Answer

Click "Create Invoice" from your dashboard or visit the homepage to start without an account. Choose a template, fill in your company and client details, add line items, and you're ready to send.

Question 2

Do I need an account to create invoices?

Accepted Answer

No! You can create and preview invoices without signing up. However, you'll need an account to save, send, and manage your invoices.

Question 3

How do I choose a template?

Accepted Answer

Open the template gallery in the editor sidebar. Browse our 8 built-in templates, preview each one live, and select the design that best represents your brand.

Question 4

What's included in the Free plan?

Accepted Answer

The Free plan includes up to 3 invoices per month, all 8 templates, full customization options, and multi-currency support. A small InvoiceFlow watermark is included on free invoices.

Question 5

How do I upgrade to Pro?

Accepted Answer

Go to your account settings or the pricing page and select the Pro plan. You can choose monthly or annual billing. Payment is handled securely through Stripe.

Question 6

Can I cancel my subscription?

Accepted Answer

Yes, you can cancel anytime from your account settings. Your Pro features remain active until the end of your current billing period. No questions asked.

Question 7

How do I send an invoice to a client?

Accepted Answer

After creating your invoice, click "Send" to email it directly to your client. They'll receive a professional email with a link to view, download, and pay the invoice online.

Question 8

Can I customize the invoice design?

Accepted Answer

Absolutely! You can customize colors, fonts, layout options, and even save your own templates. Choose from 9 color palettes and 11 font pairings to match your brand.

Question 9

What currencies are supported?

Accepted Answer

InvoiceFlow supports all major currencies with real-time exchange rates. You can set a default currency and switch per invoice. Exchange rates are updated daily from the European Central Bank.

Question 10

Can I save my own custom templates?

Accepted Answer

Yes! Pro users can save customized templates with their preferred colors, fonts, and layout settings. Set a default template so every new invoice starts with your brand style.

Question 11

How do I change the invoice colors?

Accepted Answer

Open the design panel in the editor and choose from 9 expert-curated color palettes, or use the direct color picker to set any custom color for your invoice accents.

Question 12

How do I change my email address?

Accepted Answer

Go to your profile settings and update your email address. You'll need to verify the new email before the change takes effect.

Question 13

How do I delete my account?

Accepted Answer

You can request account deletion from your profile settings. This will permanently remove all your data including invoices, clients, and company profiles. This action cannot be undone.

How Can We Help?

Getting Started

Billing & Subscription

Invoicing

Templates & Design

Account & Security

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